PRIVACY POLICY
VizslaTea Privacy Policy VizslaTea is committed to protecting the privacy of our customers. This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you have regarding how we collect and use your information.
By using VizslaTea services, you consent to the practices described in the current version of this Privacy Policy. We process your data based on your consent, the necessity to fulfill your orders, and our legal obligations (such as tax laws). If our privacy practices change, we will post an updated policy on our website. If you have questions or concerns regarding the privacy or security of your information, you may contact us. You can choose at any time how we collect and use your information in accordance with this policy.
Information Collected We may collect and store any identifiable information you provide to us in connection with your use of VizslaTea services. This includes, for example, personal data (such as your name, information about your dog, shipping address, billing address, email address, phone number, and credit card number) that we need to process your orders, communicate with you, or provide the services you request.
We may automatically collect non-personal information about your hardware (e.g., your PC or mobile device) when you access VizslaTea services. For example, when you visit www.vizslatea.com www.vizslatea.com (the "Site"), we may collect your Internet Protocol ("IP") address, as well as information about the type of browser software you use. This information is used to help diagnose problems and administer the Site.
Cookies and Analytics We collect non-personal information through the use of cookies. Cookies are small files stored on your computer that enable you to shop and personalize your experience. We use them to remember items in your cart, save settings, and track orders. This website also uses Google Analytics to collect anonymous information about users, such as the number of visitors or popular pages. As we use global tools like Google Analytics, your anonymous data may be processed on servers outside the European Economic Area (EEA). You can refuse to save cookies by adjusting your browser settings.
How We Use Information About You and Data Retention We use your shipping address to deliver products and your billing address to verify payment. Collected financial information is used only to bill you for ordered products. We will retain your personal information only for as long as necessary to fulfill your orders or comply with legal and accounting requirements (typically up to 10 years for financial records).
If you provide us with your email address, we will send you emails regarding new products and promotions. We never share your personal information beyond the scope of the disclosure section below. If you do not wish to receive emails, please contact us at hello@vizslatea.com.
Disclosure of Personal Information About You We may share your information with service providers who manage customer information and perform services on our behalf (such as shipping, payment processing, or promotions). These providers are not authorized to use your information in any other way.
We may share your name and mailing address with our commercial partners so they can send you information about products of potential interest. We do not share credit card information or email addresses with these third parties. If you prefer not to share your name and address, please contact us at hello@vizslatea.com.
Your Rights and Data Deletion Under the General Data Protection Regulation (GDPR), you have the following rights regarding your data:
The right to access the personal data we hold about you.
The right to rectify or correct any inaccurate information.
The right to erasure ("Right to be Forgotten") – you can request that we delete your data from our database.
The right to withdraw your consent or object to marketing at any time.
The right to lodge a complaint with your local data protection authority.
To exercise any of these rights, or to be removed from our mailing lists, please email us at hello@vizslatea.com.
Discretion and Security We take your security seriously and use SSL/TLS encryption to protect data transmission. We only show the last four digits of your credit card number when confirming the order; the full number is transmitted securely to the credit card company during processing. It is important that you protect yourself against unauthorized access to your password and computer. Make sure to log out if you share a computer with others.
Contact Information VizslaTea Email: hello@vizslatea.com, MB Aire Studio, Dainavos 5A-13, 01110, Vilnius, Lithuania. Reg. No. 307617142

